Last updated: January 8, 2026
This Privacy Policy describes how Golem ("we", "us", or "our") collects, uses, and shares information about you when you use our application and services (the "Service").
1. Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and authentication credentials.
- Payment Information: When you subscribe to a paid plan, payment information is collected and processed by Stripe. We do not store your full credit card number.
- Communications: When you contact us, we collect the information you provide in your messages.
- User Content: We collect the prompts, code, and content you create while using the Service.
Information Collected Automatically
- Usage Data: We collect information about how you interact with the Service, including features used and actions taken.
- Device Information: We collect information about the device you use to access the Service, including device type, operating system, and browser type.
- Log Data: Our servers automatically record information when you use the Service, including IP address, access times, and referring URLs.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
3. Third-Party Services
We use the following third-party services that may collect information about you:
- Anthropic: We use Anthropic's Claude AI to power our AI features. Your prompts and interactions are processed by Anthropic's API. See Anthropic's privacy policy for more information.
- Firebase: We use Firebase for authentication and data storage. See Google's privacy policy for more information.
- Stripe: We use Stripe to process payments. See Stripe's privacy policy for more information.
- Railway: We use Railway for hosting. See Railway's privacy policy for more information.
4. Data Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: We share information with third-party vendors who provide services on our behalf.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your consent or at your direction.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information for legitimate business purposes or as required by law. You can request deletion of your account and associated data at any time.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information.
- Portability: You can request a copy of your data in a machine-readable format.
- Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions.
To exercise these rights, please contact us at [email protected]
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.
9. International Users
If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.
10. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us.
11. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on the Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us.